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MBSB (1171)

Malaysia Building Society Berhad (hereinafter referred to as the “MBSB”) is committed to ensure its business and operations are conducted with the highest standard of professionalism and ethics. Hence, as part of good corporate culture, MBSB has put in place the Whistleblowing Policy to provide a platform for all individuals to disclose any improper conduct in confidence and without the risk of reprisal.

Who can raise concerns?

In order for MBSB to protect the Whistleblower and to prevent false and malicious reporting, poison letters and abuse of the reporting channel, all Whistleblowers are encourage to reveal their identity and provide contact information in their report. All reports and information provided will be treated strictly confidential and on a “need to know” basis to facilitate investigations and/or take appropriate actions following such investigations.

Please raise your concern with us if you have reasonable grounds that the information and allegations are true. In addition, you must also ensure that the disclosure is made in good faith and not for personal gain or motivated by ill intention.

Types of concerns to be raised

This policy is designed to facilitate employees and members of the public to disclose any improper conduct (misconduct or criminal offence) through internal channel. Such misconduct or criminal offences include the following:

The above list is non-exhaustive and includes any act or omissions, which if proven, will constitute an act of misconduct under MBSB’s Code of Conduct or any criminal offence under relevant legislations in force.

Reporting channels

Malaysia Building Society Berhad,
Level 25, Menara MBSB Bank, PJ Sentral
Lot 12, Persiaran Barat, Seksyen 52,
46200 Petaling Jaya, Selangor.

Report Escalation Matrix
No Complaints against Designated Person Email Address
  1. Chairman of the AC
Chairman of the Board whistleblowing2@mbsbbank.com
  1. Chairman of the Board;
  2. Members of the Board of MBSB (other than Chairman of the AC);
  3. CEO;
  4. Employees; or
  5. Trainee
Chairman of the AC whistleblowing3@mbsbbank.com
  1. Chairman of the Board & Chairman of the AC
Senior Independent Non-Executive Director (SINED) whistleblowing5@mbsbbank.com

Whistleblower’s Protection

You will be protected against victimization or other adverse treatment provided that the whistle blowing is done in good faith (even in cases where you are genuinely mistaken in the concerns you had raised) and to the extent permitted by law.