Customer Service

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Complaint & Feedback

At MBSB, we believe in providing the highest level of service to our valued customers. Hence, we welcome your views and comments that will help us improve our service standards. You may give your feedback through any of the following channels:-

  • Customer Feedback Form at your nearest MBSB Sales & Service Center.
  • Email us through online feedback form or email directly to
  • MBSB General Line at 03 2096 3000
  • Write to:
    Head, Customer Relationship Management Department
    Malaysia Building Society Berhad
    7th Floor, Wisma MBSB
    No. 48, Jalan Dungun, Damansara Heights
    50490 Kuala Lumpur
    Fax: 03 2096 3292